"Should you freak out over the new FTC guidelines?"
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Let's talk about the latest FTC guidelines and
how you should respond?
You're going to be seeing lots of web sites and ads that
say "The average person made .01 cents," or $1.00 or
other such ridiculous numbers.
Let's talk about WHY this is and what you should understand
about it. There's a bit of sane thinking in this ezine,
or I think there is.
So you might wanna read it.
The FTC published new guidelines about income
claims and affiliate links.
Here's a great link to an interview about it from Fast
Company:
http://www.TurboProfits.com/tracking/go.php?c=oct10fast
Since I ain't no lawyer, you better learn about this stuff
yourself. But let me give you a marketer's perspective.
I in NO WAY am criticizing the law. I'm just stating a
marketer's viewpoint and explaining things you're doing to
see happen on marketer's web pages, so you understand
WHY you're going to see these things.
A lot of what I say below is intentionally MELODRAMATIC
and tongue in cheek. But there is a real law and real
penalties. So understand that while I'm making a bit of
light of it, there IS a real point here you need to
take seriously.
Let's drill down.
1. Typicality of results
If you use testimonials or endorsements that make
a specific claim, you ALSO have to reveal the results
the average user gets.
So if you read in one of my letters and endorsement or
testimonial that says Johnny or Betty used one of my
products and paid for a new house with it, you'll ALSO
be seeing a disclaimer that says:
"The average person who bought this product made .01
cents."
I may be exaggerating but that is roughly what you'll be reading
quite a bit.
Now, you and I BOTH know (or you should know) that the
average person buys stuff and doesn't do a lot with it. Or if
you don't know that or haven't heard it, it is the truth.
Then again, the average person reads two books a year,
can't spell the word Potato, thinks UFO's exist, and
doesn't vote in elections.
So unless YOU are average, this shouldn't be of great
concern to you. Now granted, I had to look up the spelling
of potato in Wikipedia. But at LEAST I'm bright enough
to do that.
A lot of people aren't.
HOWEVER -- having said that, about three weeks ago, I
published an article FORESEEING what has gone down.
I published an article that said basically 95% of people
don't do squat at Internet marketing.
That statement a few disillusioned souls to refund
to my office.
Absolutely phenomenal.
So let me break this down for you again at the risk of
having other pie-in-sky dreamers freak out over it.
Here's what you're going to see:
Marketers WILL have statements in their sales materials
that reveal the average results are PATHETIC.
Does THAT mean the methods don't work?
Heck no.
What it means is people don't work the methods. I speak the
truth.
a. Very few people read more than five chapters of those
books, ebooks and courses they buy. I know this because
I've put tracking links in products and I can tell how
deep people read into the product.
So HOW pray tell are the average results going to be good
when, on average, NO ONE even READS the product?
Should the fact that you're competing against people who
can't and don't read ALARM you? Or should it KINDA make you
excited to know that you're competing against people who
buy stuff and never even read it?
b. Out of the people who DO read, there are many reasons
people buy products.
A LOT of people, maybe even the majority, buy out of curiosity
or to do research. They don't INTEND on acting on the
information.
I do this ALL the time.
I'm a curious person. I buy stuff all the time out of curiosity
with zero intention of doing anything with it.
Does that INVALIDATE the information I'm reading and mean it
doesn't work because a whole lot of people are just like me
and reading for enjoyment, research or curiosity?
c. Do you really believe you're an average person?
Personally, I don't like the attitude that everything should be
boiled down to the lowest common denominator and we should protect
people who can't read, can't spell (or at LEAST look it up in
Wikipedia) and believe stupid stuff like they can push a button
and buy a yacht the next week.
One way or the other, evolution will eventually weed those people
out. Just not in OUR lifetime.
I like to think that God don't make junk and that I got a little
something going for me. And I would hope you do also.
d. Decreased competition is GOOD.
This law will weed out some competitors who just don't want to
reveal that the people who buy their deal on average don't do
squat.
This is good.
It's the law of supply and demand. Less supply means more of the
pie for the rest of us. Seriously, this law isn't the end of the
world.
I've complied with MOST of it all my career or done my best to.
Much or most of this law has been in place for a long time. People
are just now realizing what the law says.
My take is, you don't freak out. You just comply. Ain't no big
thang. But when you see some disclaimers that sound outlandish,
you DO need to understand WHY they are there and the purpose and
intent of them to protect new, uninformed people from making bad
decisions.
I HAVE seen people who ARE sincere believe extreme hype and spend
money they didn't have.
Law one: Do NOT spend money you don't have to chase an uncertain
result. Scared money never wins. You build a business with money
you can afford to lose.
Law two: There is no simple, easy, no-brainer thing you can do that
will bring you in 6 g's a month. Everything in business requires
a brain and thinking.
Law three: People who are an overnight success were either lucky,
inordinately talented or spent a long time preparing for that big
moment of success.
Law three: There is no magic ebook or course you can buy that in
30 days or even 60 is going to allow you to pay off those huge
credit card bills or buy you a Lambo. So stop asking for it and
looking for it.
You GROW a business over time, not overnight. Relationships with
customers take some time to build. And some people like my friends
Lee McIntyre and Jason Fladlien DO extremely well really fast.
But yeah, that ain't average.
It took me a lot longer.
=================================
Is This A Hidden Flaw In The Law?
=================================
Now, lest you think this is all rosy, there IS a hidden flaw in
the law.
Here it is:
What the law SHOULD say is that you have to publish the average
results of people who reasonably followed what you taught.
This does NOT mean you skirt the law. I'm just saying here is
why I think it's misguided. Now, I'm NOT blaming the FTC on this.
They are trying to protect people.
I understand that and it's a noble cause. They have the right to
make and enforce the law and it's our job to comply fully and
completely.
But let me give you an example from a marketer's perspective:
The AVERAGE person who buys a beginner's book on how to play the
guitar WON'T ever play more than maybe one chord.
They read chapter one, and go back to playing video games, eating
bon bons on the sofa or reading the National Enquirer.
I'm NOT making this up. This is actually true. But what's wrong
with that? I have all kinds of books on all kinds of topics I
bought for one reason or the other and never did anything with.
Like this book over here on my bookshelf on how to design a
database. Like I ever read that! I mean, it sounded like a good
idea at the time!
I doubt I made it through one chapter. No big deal. And on rare
occasion I eat bon bons and read the National Enquirer. So there you
go.
Here's what the law SHOULD say through the eyes of a marketer:
What is the average result by the person who actually follows the
majority, if not all, of the instructions?
Of course, there are so few of those people, it wouldn't make for
a very good law. That would expose how ridiculous it is.
For example, how many people READ the Bible cover-to-cover or
even the New Testament?
How about even one whole chapter?
And how many of those people can even QUOTE what the 10 commandments
are not to mention even take a stab at following them?
Case proved.
The obvious example here is the people who buy something off of a TV
commercial that helps them drop 10 pounds.
Whatever "it" is comes with a little manual that says in addition to
using whatever the tool is, you ALSO have to STOP stuffing your
pretty little face with pizza, beer, tacos, nachos, pie, cake and
candy, not to mention those piggie blanket things down at the mall
I like to chow down on.
Of course, about .00001% of the people actually do that.
So we all KNOW what the average results are.
Does that mean whatever was sold doesn't work?
It's like Jared on those Subway commercials. By the way, I think
Subway is a trademark. I probably am supposed to say that.
Can you imagine the commercials when they say THIS?
"While Jared dumbped 108 pounds, (or however many it was) the
average Subway customer actually GAINS 25 pounds in a period of 5
years because in addition to eating subs, they ALSO on average
consume 512 pizzas, 398 bottles of beer, 498 pieces of candy, 109
servings of cake or pie and 598 bon bons, not to mention soft drinks
and other assorted goodies."
Americans, on average, are considerably overweight. Eating at
Subway ain't gonna change that as long people continue to pig
down on other stuff.
Is THAT Subway's fault?
So I ate at Subway this week. I also bought a full pumpkin pie
and chowed down on it (albeit a little guiltily). I had some
pizza and ice cream.
So on net I think I gained 1 or 2 pounds this week. None of that
is Subway's fault. By the way, this example if HYPOTHETICAL.
Maybe Subway customers lose tons. I don't know.
It's an example or illustration that's pure fantasy in my head and
NOT representative of true, real Subway customers.
Here's my POINT:
Isn't the real question what happens in that rare event when
someone actually FOLLOWS instructions?
I think that my results would look pretty decent if you looked at
what happens when people act on what I teach. Like on my
Dashboards.
For the people who actually go through all the steps on an icon,
I imagine most people get a good result on that ICON. Thing is,
they don't go through all the icons. And that's the fly in the
ointment as far as average results are concerned.
=================
Here's an Example
=================
About 3 weeks ago I published a drop dead ezine issue with extreme
specifics on how to do an outline in freemind and record it using
software that also is gratus.
Out of roughly 50,000 people who got my ezine issue, THREE PEOPLE
did anything with it.
THREE.
What percentage is that?
My math is crap (cause I'm "average" at math). But I think that is
.006% average results.
If you're one of those 3 people, congratulations.
You're the anomaly.
The weird, rare person with an ounce of entrepreneurial ability and
instinct and the capacity to take action.
People worry about competition.
Look at it this way. For every 50,000 potential competitors, about
3 of them will ever do jack.
This is what average is.
If you're one of the other 49,997 who didn't do jack, it's OK.
You're AVERAGE! It's normal to not do anything.
It's OK that you read my ezines for either inspiration, or for ideas,
or for use in the future.
A lot of people read this ezine just in case they DO decide to do
something in the future. It's all good. Nothing wrong with that.
Fact is, I'd say that's most people.
I do the SAME exact thing.
I subscribe to, buy and store information of all sorts from all
kinds of resources.
=========================
An Example From My Family
=========================
A long time ago when my dad who is 80+ now was a young buck, he took
a correspondence course to learn how to fix Television sets, which
were the hot new technology on the block.
I'm assuming the company sold a lot of those 3-year correspondence
courses.
My dad finished the course and they flew him in at their expense to
a graduation with two other people
That's right.
Two others finished the course that year! Three total.
My dad went on to do very well in the TV service business and at one
point serviced the TV sets for virtually every hotel and motel in
in the city we grew up.
And that was his part time job.
The correspondence course was a GREAT course. It worked. It allowed
my dad to accumulate substantial assets and support my family over
the course of his lifetime.
Yet the average person who took that course NEVER made even one DIME
because they never FINISHED it.
That's the fly in the ointment with this law.
You know that book "How to Win Friends and Influence People" by Dale
Carnegie?
On AVERAGE I dare say people who buy that book do NOT Win Friends or
Influence people. Why? Because it says stuff like you have to smile
at people and consider their point of view and listen.
How many people who buy that book REALLY do it? Seriously. How many
people do you know who listen, always consider the other person's
point of view and who do all the other stuff the book teaches?
Not me! That's for sure. And probably hardly anyone I know.
Ain't Dale Carnegie's fault I like to talk more than I listen,
criticize others, and consider my own point of view first.
2. Revealing affiliate links
This one is more vague. But the FTC says that, more or less, you
need to be transparent about this relationship.
No problemo.
You tell people it's an affiliate link or you make a
commission. Whatever.
I don't think this amounts to diddly squat. Just do it.
Here's my affiliate link: blah, blah, blah.
Or: Affiliate link: blah, blah, blah.
Ain't no big thang. I'm not sure exactly how you have to reveal
them or what's required. I BELIEVE you just have to state that
they're affiliate links. That's how I read the law.
"OMG! I clicked a link, bought and someone snagged a few bux in
their bank account because of it. The world is coming to an end!"
Personally, I make an ATTEMPT to buy via affiliate links because I
want to SUPPORT the people who give me ideas and turn me onto cool
stuff. But maybe that's just me.
I reckon lots of average folks out there believe that the people
who take time to write elaborate reviews on blogs with nice graphic
design and perty pictures 'n stuff are just altruistic human beings
and doing it without making one penny if they click their little
link their, whip out their credit card and punch in the numbers.
So in the spirit of full disclosure, get this NOW! ALL links to
ANY product in my ezines or products that are NOT my own ARE
affiliate links.
That means, if you click and pull out your credit card and enter
those little numbers on it and push SUBMIT that money is going to
appear in my bank account.
If you have a problem with that, then do NOT enter your credit card
numbers now, quickly and easily and do NOT push submit. Not NOW.
Please. Thank you very much.
If you have been deceived into thinking I'm a charity and I do this
out of the goodness of my human heart just because I ain't got
nothing else to do with my time, then let me clarify this for you
right this second.
You click. You buy. I profit.
How 'bout them bananas?
====================
The Final Disclaimer
====================
In the words of Frank freaking Kern, I ain't a lawyer nor do I play
one on TV.
That means you're well advised to go read the little law yourself,
consult your own legal advice, and, in general, use that little
thingy God put in your head called a BRAIN.
Now that's a pretty novel concept for a lot of us, myself included.
And I DO expect that at least 3 people who read this ezine will do
it.
Still, I gotta say that just cause I'm supposed to and it makes me
sleep better at night.
=======================
What You DO Need To Do
=======================
As I read the law, here's the scoop:
1. If you publish testimonials or endorsements that aren't typical
of average results, you need to reveal what those average results
actually are, as pathetic and pitiful as they probably are or
will be.
2. If you make claims or promises in your letter, as anyone selling
anything does if they hope to make any sale before Christmas,
then you need to state what the average results.
I'm not certain the law requires this but I believe it does.
Again, you and I both know that in ANY how to product, the average
results will be absolutely pathetic. Just embarrasing. So live
with it.
Comply with the law. There is no choice about this.
Personally, I'll probably state that my average earnings from my
buyers are .01 each unless I can get provable stats that show
otherwise.
Since thousands of my email addresses from thousands of customers
in dozens of countries are no longer valid, getting stats OTHER
than that won't be easy.
So when you see those average earnings from myself and other
marketers, understand why they are there and what they MEAN.
Oh, if I send you a survey about this, please take it and return
it.
You can also publish testimonials that are fluffy without specific
results. Like "OMG, Marlon is so smart!"
Personally, I like to print out and read those testimonials anyway.
I try to get other people to let me read them to them but you
know...that doesn't go down so well.
3. Consider publishing a separate web page for non-U.S. customers
I'm NOT sure about this one yet. But I THINK you will legally be
able to serve up a different page to non-U.S. customers.
4. If you use affiliate links, reveal they're an affiliate link.
Like honestly, who except the rawest newbie doesn't know this in
our industry.
So revealing it won't make a dime's worth of difference in your
sales.
This is NOT the end of the world.
People will STILL buy from you if they are educated about the
law in the U.S.
Average results suck but hopefully YOU aren't average.
And if you are, join the crowd.
Oh, and read the law yourself since I ain't no lawyer nor
attorney. I'm just an online marketer who likes to sell stuff.
I may be wrong as the day is long on all aspects of this law
and my opinions.
So use your noodle to get the boodle and do a bit of your
own sound thinking and research.
Marlon Sanders
The King of Step-By-Step Internet Marketing and
"The Ambassador of Old School Marketing"
P.S. In the spirit of complete compliance, here is my
new disclaimer:
Ain't NONE of the results in NONE of the web pages
below anything remotely resembling AVERAGE nor typical."
People who succeed at stuff possess superhuman,
freakish ability and you should NOT assume you fall
in that elite class of superhumans. You' ain't never
gonna amount to nothing so just give it up. That's
my disclaimer. My average buyer earns .01. And if you
work really hard, read well and follow all the instructions
you too can end up in this elite class.
-----------------------------------------------------------
Marlon Sanders is the author of "The Amazing Formula That
Sells Products Like Crazy for approximately .00001% of the
people who buy the product and the KING of Step-By-Step
Internet Marketing for those 3 people out of 50,000 who
can actually follow steps. Everybody else is basically screwed
with no hope of being anything but average -- EVER!"
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